Info
Privacy Policy
KANSO ("we", "us", "our") is committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy explains how we collect, use, and store your information.
Information We Collect
- Name, email address, and phone number (when you place an order or contact us)
- Shipping address (for order fulfillment)
- Payment information (processed securely by Stripe — we never store card details)
- Design files and custom order details (for printing purposes)
How We Use Your Information
- To process and fulfill your orders
- To communicate with you about your order or enquiry
- To send order confirmations and shipping updates
- To improve our products and services
Third-Party Services
We use the following third-party services to operate our store:
- Stripe — secure payment processing
- Resend — transactional email delivery
These services have their own privacy policies and handle your data in accordance with their respective terms.
Data Retention
We retain your personal information only as long as necessary to fulfill your order and meet our legal obligations. Custom order design files are deleted after your order is completed.
Your Rights
Under the New Zealand Privacy Act 2020, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us.
Contact
If you have any privacy concerns, please contact us directly.
Last updated: March 2026